Frequently
Asked Questions
Get help with ordering, delivery, and returns.
If you have further questions, please contact us.
Unfortunately, once an order is placed, we're unable to accommodate changes or cancellations. We recommend reviewing your order carefully before confirming the purchase. If you have any concerns, please reach out to our customer support for assistance.
You will recieve email or SMS notificiations to track your order's progress. We will keep you updated every step of the way.
Yes, you can select this option during checkout. It will not have an invoice - only a gift receipt in case an exchange is needed
Payments are accepted via credit card, debit card, PayPal with a valid United States billing and shipping address. Accepted credit cards are Visa, American Express, and Mastercard. We also offer Cash on Delivery and Instapay.
Shipping costs 50EGP in Cairo, and 100 in any other city. For international shipping, please contact us.
Yes, please contact us for further information.